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- Текстове, аудио, снимки и видео – освен където изрично не е упоменато друго, такъв тип съдържание от моите сайтове може да се използва под условията на договора Creative Commons Признание.
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- Моля да ме информирате, че ползвате съдържание чрез мои RSS емисии за друг публично-достъпен сайт. Можете да го правите и без позволение, разбира се, просто бих искал да зная.
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- Всички нарушения са неприемливи и нарушителите могат да бъдат преследвани. Ако нещо е останало неясно или ви е нужно специално разрешение за изключение, просто попитайте.
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- Логото vesi.li е мое дело и е направено с помощта на сина ми Ангел.
Resume
| PERSONAL INFORMATION | Vesela Angelova |
| EMAIL: | |
| vesi@vesi.li | |
| Female | Date of birth 2 Oct 1975 | |
| POSITION | Accounting/Auditing |
| WORK EXPERIENCE |
| Mar 2014–Feb 2017 | Senior AR & Dispute management |
| Sutherland Global Services Bulgaria Ltd | |
| Properly document all dispute resolution efforts for both follow-up and audit purposes; Immediately engage the management team when identifying any significant account deterioration and any critical disputes; highlight to management any potential bad debt accounts;
Immediately engage the management team when identifying any significant account deterioration and any critical disputes; highlight to management any potential bad debt accounts; Immediately engage the management team when identifying any significant account deterioration and any critical disputes; highlight to management any potential bad debt accounts; Accurately maintain all customer accounts (Customer contacts, sales contacts, VAT numbers, etc); Ensure all activities are completed timely and in line with the country SLA`s; Identify areas for process improvements; Assist in special projects as directed by management; Verifies validity of account discrepancies by obtaining and investigating information from sales, customer care departments, and from customers themselves; Resolves valid or authorized deductions by entering adjusting entries; Resolves invalid or unauthorized deductions by following pending deductions procedures; Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department; |
| Jan 2011–Dec 2012 | Senior AR & Dispute Management |
| Sutherland Global Services Bulgaria Ltd | |
| Properly document all dispute resolution efforts for both follow-up and audit purposes;
Immediately engage the management team when identifying any significant account deterioration and any critical disputes; highlight to management any potential bad debt accounts; Accurately maintain all customer accounts (Customer contacts, sales contacts, VAT numbers, etc); Ensure all activities are completed timely and in line with the country SLA`s; Identify areas for process improvements; Assist in special projects as directed by management; |
| Sep 2009–Dec 2010 | AR & Collections Executive |
| Sutherland Global Services Bulgaria Ltd | |
| I have worked for Danish market as daily monitor and collect Dell’s outstanding balances.
Responsible for all Cash Collection and Allocation activities in order to ensure that the DSO and bad debt targets are met; Monitor the assigned portfolio, identify delinquent accounts and promptly calling the customers once the account(s) become past due; Follow-up on customer’s payment commitments & broken promises; Execute the Collection & Dunning tasks according to the agreed time frames & SLA’s; Produce regular weekly / monthly reports to show performance/trends etc, identify problems and take immediate corrective action; Support the Monthly and Annual closing activities (e.g. balance confirmations); Ensure that all the Late Payers are contacted on a monthly basis using any of the collection tools; Negotiate with customers in order to ensure the immediate payment of all outstanding invoices; mediate payment arrangements to ensure that invoiced debts do not become doubtful or bad. |
| Mar 2008–Aug 2009 | Web design projects with ZenCart, WordPress |
| Self Employed | |
| Completed web design projects with WordPress |
| Sep 2007–Feb 2008 | Combining video and audio records |
| Danish-German chemical project (Camtasia program) | |
| Combining video and audio records using Camtasia program for Chemical Education project |
| Jan 2007–Jun 2007 | SPSS program arranged by psycho tests |
| Copenhagen University | |
| SPSS program arranged by psycho tests |
| Jan 2003–Sep 2004 | Revenue services administration controller |
| National Revenue Agency, branch Triaditza, Sofia | |
| Controlling and auditing different private companies |
| Jan 1999–Mar 2002 | Revenue services administration expert |
| National Revenue Agency, branch Sredetz, Sofia | |
| Controlling and auditing annual tax returns and declarations |
| Jan 1994–Jul 1999 | Revenue services operator |
| National Revenue Agency, Branch Plovdiv | |
| Tax operation support |
| EDUCATION AND TRAINING |
| Feb 2006–Feb 2008 | Multimedia designer course – UK | |
| Copenhagen Technical Academy, Denmark | ||
| Adobe Photoshop, Adobe Illustrator, Adobe Image Ready, Adobe After Effects, Adobe Premiere, Macromedia Flash (Action Script), CSS/HTML, PHP, Camtasia, ZenCart, WordPress. | ||
| Oct 1999–Jun 2001 | M.Sc. International Economic Relations | |
| Plovdiv University, Plovdiv, Bulgaria | ||
| Subject: “Economics trade” | ||
| Oct 1995–Jun 1999 | B.Sc. Industrial Economy | |
| Economics University – Varna, Bulgaria | ||
| Subject: “Economics and Management of Industry” | ||
| PERSONAL SKILLS |
| Mother tongue(s) | Bulgarian | ||||
| Other language(s) | UNDERSTANDING | SPEAKING | WRITING | ||
| Listening | Reading | Spoken interaction | Spoken production | ||
| English | B2 | B2 | B2 | B2 | B2 |
| Danish | B2 | B2 | B1 | B1 | B1 |
| Prøve i Dansk 3 | |||||
| German | B1 | B1 | A2 | A2 | A2 |
| Levels: A1 and A2: Basic user – B1 and B2: Independent user – C1 and C2: Proficient user | |||||
| Communication skills | Working in multi-country environment, with multi-site teams
Danish culture and language experience after spending 3 years in Copenhagen, Denmark |
| Organisational / managerial skills | Both experience in International Environment and Government Tax Administration |
| Digital competence | Adobe Photoshop, Adobe Illustrator, Adobe Image Ready, Adobe After Effects, Adobe Premiere, Macromedia Flash (Action Script), CSS/HTML, PHP, Camtasia, ZenCart, WordPress. |
| Other skills | Solid experience in VAT area
Combining Finance, Multimedia, and Computer skills and consistently improve them |
Copyright
- Use of my content is bound by standard copyright law. It is distributed under Creative Commons (CC) licenses. This doesn’t replace copyright but it makes the terms more flexible. Basically, this licensing means that I still own full copyright for my work, but I reserve only some rights on it. Anyone is free to download almost all texts, pictures or videos from vesi.li; share them with friends; republish or embed them on their website or blog. But this use must be made within the terms of the respective Creative Commons license. See below.
- Text-based content, audio, pictures and videos – except where otherwise noted, this kind of content on my websites is licensed under a Creative Commons Attribution license.
I encourage people to use excerpts of this site and comment on it with links back to this site — that’s what the Net is based on. Please do not simply repost entire articles on another site without respective attribution or without mentioning my name with a link to this site, that is not fair use and hurts the original author by disconnecting them from the content. - It will be great if you can inform me that you are syndicating my RSS feeds onto another public site. You can do it without permission, but please just let me know.
- All violations are unacceptable and trespassers can be prosecuted. If anything is not clear or you need any special permission for an exception, just ask.
- The vesi.li logo is designed by me with help of my son Angel.